Personal Information JCA May Collect and Hold
JCA will only collect information by lawful and fair means, and not in an unreasonable or intrusive way.
JCA collects and retains personal information from a variety of sources including:
- directly from individuals;
- volunteers who act as hosts/keyworkers;
- JCA constituent organisations;
- non-JCA communal organisations.
JCA may hold the following personal information on individuals:
- name, address, contact details;
- donation, financial and function history;
- birth date, marital status, gender, occupation, family and business linkages;
- congregation and organisational affiliations;
- instructions received from the individual.
JCA collects personal information for the purposes of fundraising, communal planning and facilitation (and associated marketing activities).
Where it is lawful and practicable to do so, JCA will offer you the option of interacting with us anonymously or by using a pseudonym. If you choose not to provide certain personal information this may prevent JCA from undertaking its primary role of being the community's central fundraising and planning organisation.
JCA also approaches donors and members of the community to donate to its annual appeal and, at other times, for support in relation to specific appeals and projects.
The practice of JCA is to publish, unless requested not to, the names and donations (but not other personal information) of those who donate to it.
An individual may elect to be categorised as "Not for publication" when making donations to the annual appeal, which means that no personal details will be published in the annual report.
Individuals are given an opportunity to "opt out" of future approaches for donations with each marketing or fundraising mailing by JCA. In some instances this will be the first practicable opportunity to formally communicate with the individual (see Appendix I).
If an individual elects to be removed from the marketing database his/her details will be removed immediately except where those details may be required for verification purposes by the Australian Taxation Office in which case the record will be maintained in a secure area for a period of 5 years from the date of the last receipt issued and then be removed.
Information is used internally by JCA and may be only accessed by authorised professional staff or authorised volunteers. Authorised volunteers include hosts and committee members. Access is only provided on a needs basis.
JCA may use a mailing house or consultants to process its mail outs, but this will only be on the basis of confidentiality agreements to protect the privacy and integrity of the information. JCA does not make overseas disclosure of personal information.
All on-line donations received via the JCA website are securely encrypted. Data stored on JCA computers is password protected and accessed on a need to know basis.
Individual Access to Personal Information
If an individual makes a written request for access to information JCA may allow the person to inspect their personal records and take notes or may make available a hard copy. Such requests will generally be met promptly and if possible within 14 days of a written request.
Individual Concerns/Further Information
If an individual believes there has been a breach of privacy he/she should contact the Chief Executive Officer. A written confirmation of the complaint may be requested. Every endeavour will be made to deal with complaints expeditiously. An initial response will be provided within 21 days of the initial contact or written complaint, whichever is later. The complainant must provide proof of identity. JCA will remedy any errors in fact providing such corrections are provided in writing.
Chief Executive Officer
140-146 Darlinghurst Road
Darlinghurst NSW 2010
(Tel) 9360 2344 (Fax) 9332 4854 (Email) [email protected]
Policy statement for inclusion on pledge devices and in JCA publications